How do I receive files?
Go to the Receive menu. Type in the key you’d received or scan the QR code by tapping the QR code icon. At the ‘Input Key’ box, you can...
Ask us anything
Receive (14)
Does the recipient need to install ‘Send Anywhere’ app?
If you want to receive a file on a mobile device using the 6-digit code, you need to install an app. ▶ Download Send Anywhere Shared link can be...
To where does the received files gets saved?
Photos and videos in formats/codecs supported by iOS are saved in the Photo app. Other files are saved in the ‘Files’ tab in the ‘Send’ menu. Note If...
Can I open the received file using a separate app?
Files that are saved in the ‘File’ tab of ‘Send’ menu can be opened up with a separate app. Choose a file and tap button then tap Open in....
Where can I see the transfer history?
Transfer history can be seen from the ‘Receive’ tab in ‘Activity’ menu. You can see the detailed information if you tap thumbnails.
I received an alert saying an unknown device has sent me a file.
If someone mistakenly selected your device from the ‘Nearby Devices’ list, this sign appears. If you don’t know who the sender is, the safest thing to do is not...
The photos I received are not saved in the Photo app. What should I do?
There’s 2 possible situations. You might didn’t give ‘Send Anywhere’ the access to Photos app. If Send Anywhere can’t access to Photos app, it can’t be saved in Photos....
I don’t want to save photos I received to Photo app. What can I do?
In the Send Anywhere App, go to ‘More’ > ‘Settings’ and turn off ‘Auto-Save to Camera Roll’. Now your photos and videos will be saved on the ‘Files’ tab...
How can I save the video I received to the Photo app?
It will be saved in the Photo app only when the received video is in the formats/codecs supported by iOS. Supported formats in iOS H.264 video up to 4K,...
I can’t play the video I received. What can I do?
If the file’s format isn’t supported by the iOS or by the Send Anywhere Video Player, the video can’t be played. Supported formats in iOS H.264 video up to...